Free Express Shipping over $99 (Some countries & City)
Free Express Shipping over $99 (Some countries & City)
Add products to your shopping cart until the total value exceeds $99. At checkout, the delivery option—free courier—will be automatically selected, and the checkout process will complete.
This service does not cover all countries.
Note: This Express Shipping typically costs $30 with other shops.
Note: Russian customs department does NOT allow express shipments to any individuals. So all Russian orders would have to ship with Tinkooo regular shipping, which average about 60 days in delivery.
Shipping Policy
1. Reshipping Fees for Returned Packages
Customer must pay to reship an order that was returned to sender if the fault was not on the shipping carrier or Tinkooo. This includes, but is not limited to, orders for which we were given an incorrect address, or ones that were shipped to a UPS/FedEx location but not picked up within the allotted holding time. TinkoooCares will contact the customer regarding their order to arrange the shipment once the package has arrived back in our possession.
2. Carrier Intercept Fees
Customer must pay for shipping carrier intercepts if due to a fault that was not on the part of the shipping carrier or Tinkooo. This fee must be paid by the customer before the intercept is requested. The fee amount varies by carrier and service level.
3. Order Processing & Shipping Cutoff Time
Order processing and shipping take 1-3 business days. Warehouse staff will process your order as soon as possible. Delivery time will begin after the order is shipped.
4. Lost or Damaged Package Claims
For lost in transit or damaged packages, a claim must be filed with the carrier:
For USPS, visit your local post office and ask for a mail search, or click here to do so online.
For UPS or FedEx, contact （UPS or FedEx） , as lost package claims are best started by the shipper.
5. Shipping to Pickup Locations
When sending to an address at which the package will be held for pickup, please be as specific as possible with the information you provide. Give the location on the order in the company field, such as “UPS Store”. Additionally, if that location requires you to use a specific package carrier, you must select an appropriate shipping option during checkout. Failure to do so may result in the package being returned to us, which will result in delays and additional shipping fees.
